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Get the information you need when you need it. Talk to our team, get your questions answered, or need more insight into how to trade on markets.com – we’ve got you covered.

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Email Support

Get in touch with our customer support team via email anytime.

support@markets.com
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Call our team around the clock, from 10pm UK Sunday to 10pm UK Friday.

+44 203 150 0380
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Questions?
We have answers!

Do you handle tax reporting?

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We can provide you with supporting documentation if requested, but do not directly deal with reporting of your taxes. You may contact your local Tax authorities for more information on their procedures.

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My account has been disabled, what do I need to do?

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In most cases, your account with us will be disabled because of expired documentation or missing information. Please reach out to our support team at support@markets.com or via LiveChat for more information.

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I forgot my password, what do I do?

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You can reset your password when you go to the top right ‘Login’ menu on our website and then click on ‘Forgot password’

Enter your registered email address to which you will receive a link to set up a new password.

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How can I extract my Account Statement?

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You can extract your statement by heading to the Menu in the top right corner of your markets.com platform. 
From the drop-down options, select ‘Reports’ and proceed to ‘Account Statement’. You will have the option to choose for which period you would like your transactions displayed.
 

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Knowledge Centre

Our Knowledge Centre is filled with essential resources and information about every aspect of trading.

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