Search
SVG Down
Language
Hi, user_no_name
Live Chat

Start trading with markets.com

Can you control the data that markets.com collects about you, and how can you manage your data privacy settings?

At markets.com, before we begin a business relationship with you, we have to collect your data to satisfy legal and regulatory requirements.

Find out how your data is collected and used, and how you can change some of these settings.

Our data privacy policy

We take numerous precautions regarding the security of our system and the protection and safeguarding of our client’s personal and financial information.

You may refer to our Privacy Policy for more information regarding your data held with us.

Why and how we collect your data

Your data is collected by the entity Finalto International Limited (“FinaltoSVG”).

Finalto International Limited (“FinaltoSVG”), a company existing under the International Business Companies (Amendment and Consolidation) Act, Chapter 149 of the Revised Laws of Saint Vincent and Grenadines 2009, with registration number 27030 BC2023. FinaltoSVG has its registered address at Suite 310, Griffith Corporate Center, Beachmont, Kingstone, St. Vincent and the Grenadines.

The information we collect from you helps us fulfil our legal obligations under Anti-Money Laundering laws and regulatory reporting requirements.

These details are provided by you at the registration stage and every time you register a new payment method with us, or in any way refresh or update your information.

Your data is processed according to the information you provide us. This includes external publicly available sources (e.g. the press, registers of companies, online websites, social media platforms, etc) anti-fraud databases, and sanctions lists.

Contact customer support@markets.com or privacy@markets.com for more information or to place a complaint.

How we keep your data secure

  • We comply fully with financial regulations requirements, including the holding of sufficient capital to safeguard client funds.
  • We segregate client funds from operational funds and monitor them daily.
  • We use a combination of advanced technical and physical safeguards to protect all data systems.
  • We have rigorous firewalls and Secure Sockets Layer (SSL) software in place to protect information during transmission.
  • We encrypt all communication between our clients and data servers.

Our cookie disclosure policy

Our website uses cookies, or small text files stored on your computer when you visit certain web pages.

Cookies used on our markets.com website allow us to recognise you on subsequent visits and optimise your user experience on our site. Refer to our Cookie Disclosure Policy for more details.

How to delete your data

If you wish to delete your data with us, you can email your request to support@markets.com.

Your request will be subject to a thorough review that may take up to 10 days to be completed. You may be further contacted with more information concerning your case during this period.

Do note that your financial data must be stored on our system for at least five years since the date of your last transaction.

For data protection and privacy matters, you can send us a question through our query form, or place a complaint using this form.

Log in to your account now to manage your data privacy settings.

Start trading with markets.com

Articles in this section

Other Topics

Close

Need further assistance?

We've got you covered. Here's how to reach us for personalized help.

Get help

Any questions?
Let’s see if we can answer them.

See all FAQs

Need further assistance?

We've got you covered. Here's how to reach us for personalized help.

Get help
Live Chat