Our trading platforms
Are you experiencing a technical issue while trading on our platform?
Here’s some good news: due to our global reach, our customer support team offers assistance in English, Thai, Vietnamese, Spanish, Arabic, Italian, Spanish, and Greek.
You can contact the customer support team for help via:
Send your enquiry to our customer support team at support@markets.com. You will receive a prompt response within the same day.
Depending on where you live, you can call the customer support team for assistance from 10 pm UK Sunday to 10 pm UK Friday at the following numbers:
United Kingdom: +44 208 097 9794
Australia: +61 290 700 431
Europe: +357 22278807
Global: +44 208 097 9794
South Africa: +27 104470539
You can also chat directly with our customer support team via Live Chat. Our agents are online 24 hours from Monday to Friday.
To launch a chat with a customer support representative, click the chatbot icon at the bottom right corner of any markets.com page.
Our support agent will attend to you shortly.
Another way is to describe the issue you’re facing in an online query form.
Attach relevant screenshots or images to help us better understand the issue you’re facing. Click Submit to send your online query to us.
Whether you need help navigating the platform or are facing an issue while trading, feel free to contact our customer support team anytime.
We’re ready to help with whatever you need.
Log in to your account and contact our customer support team now.
We've got you covered. Here's how to reach us for personalized help.
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