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Getting started with markets.com

Need help getting started with markets.com? Did you encounter a technical issue recently?

Or do you have a question and couldn’t find the answer from our FAQs? Not to worry. Our customer support team is on hand to help 24/5.

There are a few ways to contact the team, such as:

Email

Get in touch with our customer support team via email at support@markets.com. You will receive a prompt response within the same day.

Phone

Depending on where you live, you can call our team for assistance from 10 pm UK Sunday to 10 pm UK Friday at the following numbers:

United Kingdom: +44 208 097 9794

Australia: +61 290 700 431

Europe: +357 22278807

Global: +44 208 097 9794

South Africa: +27 104470539

Live Chat

You can also chat directly with our customer support team via Live Chat. This service is available 24 hours from Monday to Friday.

To launch a chat with a customer support representative, click the chatbot icon at the bottom right corner of any markets.com page.

customer support homepage icon

Our support agent will attend to you shortly.


customer support chat bot

Online query form

Another option is to describe the issue you’re facing in an online query form.

To speed up the investigation, please attach relevant screenshots or images. Click Submit to send your online query to us.


online query form

At markets.com, we’re committed to ensuring that you have a great trading experience. So reach out to us if you have any issues or just need some help.

Log in to your account and contact our customer support team now.

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