Spread bets and CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. 69% of retail investor accounts lose money when trading spread bets and CFDs with this provider. You should consider whether you understand how spread bets and CFDs work, and whether you can afford to take the high risk of losing your money.
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At certain points in your trading journey with markets.com, you may need to contact our customer support team for help or clarification on your orders.
In such instances, they are likely to ask for your transaction ID. But what is a transaction ID and where can you find it?
A transaction ID, also known as a position ID, comprises a combination of characters that are uniquely generated for each position on markets.com. It is an identification number that accompanies each transaction.
The transaction ID can be found in your account statement.
Refer to this article to find out how to access your account statement.
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